The Coffeeberry
Restaurant at Cascades has been around for many years and has won awards for
the best cappuccinos in KZN several years in succession. Unfortunately my experience of their newly
renovated premises last Saturday was not a very pleasant one.
As the power
was out in Hilton (again) we decided to give ourselves a treat and go out for
breakfast. My husband had ridden a
sixty something kilometre cycle ride early in the morning and we were both
rather hungry. We arrived at the centre
at 8.40 am. The restaurant was not busy
so we sat ourselves down at a table close to the front door. We waited a good five minutes before anyone
took notice of us and brought us menus and took our drinks order. A young girl came by and asked if she could
take our breakfast orders which we happily agreed to. My husband ordered toast with fried eggs
covered with melted cheese and tomato relish on the side. Yum!
I ordered a toasted bacon and banana sandwich on brown bread with chips
on the side. When one has the
opportunity why not be decadent!
We waited.
We waited
some more.
After we had
finished our coffees and a half an hour had passed we enquired from our waitress
as to what the problem was. She proceeded
to tell us this long story of the Mini Market people not delivering on Good
Friday so they were out of stock of bananas and had sent off to the supermarket
for some.
We ordered
more coffee!
In the
meantime we had seen another couple leave the restaurant and tell the manager (or
owner I am not sure) that they had been sitting for about 15 minutes and no one
had taken any notice of them. They went
off to the Spur.
There was no
shortage of staff as there were quite a few waiters and waitresses milling
around. I think they were all in
holiday mode.
Eventually
we saw the bananas being brought in by a jovial chap who stopped and had
several conversations with people en route.
Needless to
say we got our food and to add insult to injury the chips I had been salivating
for were old and had been reheated.
Yuk!
We left the restaurant
frustrated and disappointed to say the least.
Unfortunately
with a recession looming people will be quite discerning as to where they spend
their hard earned buck. What a pity!.
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